An AI chatbot trained on your business answers majority of customer questions instantly — and routes the rest to your team with a pre-written response and urgency tag. No missed tickets, no repetitive back-and-forth.
Hours lost answering "Where's my order?" or "Do you take my insurance?" — questions that have the same answer every time
Urgent issues — complaints, emergencies, billing errors — buried in the same queue as routine questions
Customers waiting hours for a response when they sent a message at 9pm, expecting to hear back in the morning
Your best people spending their day on repetitive support instead of doing the work only they can do
FAQ questions are answered in under 2 seconds using your business's actual information — no hallucination, no guessing
Complex or escalation-worthy issues are flagged immediately with urgency tags and a pre-written response for your team
Your team sees a clean triage queue — only the tickets that actually need human attention, sorted by urgency
24/7 availability — customers get real help at midnight, not a "we'll get back to you" autoresponder
Common questions matched instantly against your FAQ library using keyword detection. No API call needed — sub-second response. Covers ~50% of inbound volume.
For nuanced questions not covered by the FAQ, GPT-4o generates a contextual, on-brand response using the conversation history — and flags it for follow-up if needed.
Complaints, safety issues, billing disputes, and emotional messages trigger automatic escalation — with a ticket, urgency tag, and a pre-written response draft for your team.
What powers this under the hood
Most common questions are auto-resolved before they ever reach your inbox.
Pre-written responses mean your team spends seconds editing, not minutes writing from scratch.
Safety, billing, and complaint triggers are detected in every message — not just during business hours.
The demo is live across 5 verticals: E-commerce, SaaS, Dental, HVAC, and Restaurant. Try it — ask something tricky.